CMS posts a notification that Palmetto MAC wins a renewal for Jurisdiction J (TN, AL, GA).
https://www.cms.gov/files/document/r12924otn.pdf
Similarly, Noridian won Jurisdiction D for DME.
https://www.cms.gov/files/document/r12908otn.pdf
CMS posts a notification that Palmetto MAC wins a renewal for Jurisdiction J (TN, AL, GA).
https://www.cms.gov/files/document/r12924otn.pdf
Similarly, Noridian won Jurisdiction D for DME.
https://www.cms.gov/files/document/r12908otn.pdf
OK, in the last few weeks we had a Senate report on Prior Auth, and a CAP report on the bad behavior of payers:
https://www.discoveriesinhealthpolicy.com/2024/10/new-cap-report-intolerable-burdens-of.html
[If you get an insurance denial,] the insurance companies don’t always make these decisions. Instead, they often outsource medical reviews to a largely hidden industry that makes money by turning down doctors’ requests for payments, known as prior authorizations. Call it the denials for dollars business.The biggest player is a company called EviCore by Evernorth, which is hired by major American insurance companies and provides coverage to 100 million consumers — about 1 in 3 insured people. It is owned by the insurance giant Cigna.A ProPublica and Capitol Forum investigation found that EviCore uses an algorithm backed by artificial intelligence, which some insiders call “the dial,” that it can adjust to lead to higher denials. Some contracts ensure the company makes more money the more it cuts health spending. And it issues medical guidelines that doctors have said delay and deny care for patients....
Pro Publica, October 23, 2024 Miller et al. |
Here are eight key takeaways from the article, focusing on aspects relevant to the provider and laboratory industry:
EviCore’s Algorithmic "Dial": EviCore, owned by Cigna, uses an AI-based algorithm, known as "the dial," to control approval rates. Adjusting this dial can increase denials, often requiring further review by nurses or physicians, thereby delaying care.
Incentivized Denials: Certain contracts incentivize EviCore to cut healthcare costs, leading to a "denials-for-dollars" model where the company earns more by denying more treatments or reducing authorization requests.
Rigid Guidelines and Delays: EviCore's guidelines are criticized for being outdated and rigid, resulting in denials or delays for necessary care. Medical societies have raised concerns about these guidelines, especially regarding certain treatments like proton beam therapy.
Risk-Based Contracts: EviCore’s lucrative “risk model” contracts let them profit from cost savings if they keep insurance claims below set thresholds, creating a potential conflict of interest in care recommendations.
High-Touch Plans for More Denials: Large insurers like Aetna and Cigna sometimes request “high touch” plans that send more cases to manual review, increasing denial rates and impacting providers’ ability to deliver timely care.
Impact on Provider Behavior: The "sentinel effect" means providers request fewer prior authorizations when working with EviCore, likely due to the complexity and frustration involved, which may result in necessary procedures not being pursued.
Lawsuits and Accountability Challenges: While EviCore faces criticism for these practices, they and similar companies are rarely penalized significantly. Legal barriers make it difficult for patients and providers to hold them accountable.
Mixed Impact on Quality and Cost: Although marketed as improving care by reducing waste, the article suggests EviCore’s cost-cutting primarily benefits insurers financially, with limited demonstrated benefit to patient outcomes. [end chat gpt]
The Association for Molecular Pathology (AMP) keeps an active and up-to-date page for its public comments (here). Here, I link to three letters in which they raise concerns about gapfill pricing, CLFS crosswalk pricing, and MAC consolidation.
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AMP on GAPFILL
Recently, they commented on final Gapfill prices at CMS, especially for CGP (comprehensive genomic profiling) and LBx codes. (Final gapfill prices can be commented upon, but rarely change). Their letter includes a comprehensive table of the numbingly-long list of codes related to CGP.
They also raise concerns with the opaqueness of the gapfill process in general.
Regarding the MolDx EPM (Equitable Pricing Model), AMP writes, "It is not appropriate for proprietary methods to be used in this public process for establishing payment rates for a federal government program meant to serve the American people. Moreover, MACs following the Equitable Pricing Model also do not divulge the specific information that serves as the input into the Model. Considering these issues together, the lack of transparency makes it impossible for the public to meaningfully engage in the establishment of payment rates for testing services provided to Medicare beneficiaries."
>> I submitted a FOIA request for the EPM, and CMS responded they had obtained and filied a several-page document about it from the MAC, which they declined to release.
Find the AMP letter on gapfill here:
https://amp.org/AMP/assets/File/advocacy/AMPComments-MACFINALGAPFILLdeterminationsFINAL.pdf
AMP on CROSSWALK / SUMMER MEETINGS
AMP also commented on several of the 100-plus codes in this summer's pricing meeting. The comments are in regard to proposed CMS prices released in late September. They focused on a few infectious disease molecular codes:
https://amp.org/AMP/assets/File/advocacy/AMPcommentsonCY2025PrelliminaryDeterminationsFINAL.pdf
[See below]
AMP on MAC CONSOLIDATION
Finally, I noted on this blog in September that CMS was officialy considering MAC consolidation, as well as shifting the MACs to 10-year contracts (here). AMP also has a position on that. They include comments on inconsistencies and problems with how different MACs currently make decisions. They write, "We are generally concerned that MAC consolidation would grant additional work to MACs that have been less successful with working with organizations like AMP."
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If ACLA releases a public comment letter on these topics, it will appear here.
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AI Corner. AMP's comments on two crosswalks were somewhat complex. I asked for a Chat GPT simplification here, if of interest.
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AMP is recommending that CMS adjust its proposed crosswalks for two key CPT codes to ensure fair pricing based on the specific resources used for these tests:
CPT Code 87626 (HPV Detection): AMP argues that CMS's suggested crosswalk to 87624 undervalues 87626's complexity. Unlike 87624, 87626 detects multiple high-risk HPV genotypes simultaneously using different primers and probes within one assay, requiring additional bioinformatics for analysis. AMP suggests crosswalking 87626 to 87624 + 87625, or alternatively, to 87801 if CMS remains concerned about redundancy.
CPT Code 87513 (H. pylori Detection with Antibiotic Resistance): CMS’s crosswalk recommendation to 87150 misses the more intensive requirements of 87513, which performs multiplex PCR to detect both H. pylori and antibiotic resistance. AMP proposes a crosswalk to 87640 + 87641 to better reflect the additional work and resources required, pointing out that CMS previously applied a similar logic to other comparable tests.
These adjustments, AMP contends, would more accurately reflect the actual work involved in these diagnostic tests, promoting consistent and fair pricing across the Clinical Laboratory Fee Schedule
One of the key facts around the genomics industry in the past five years was an enormous valuation bubble around 2021.
One example is GeneDx (briefly called Sema4). If you had invested just $250 a year ago, it would be worth $16,000 today.
Today, October 30, 2024 the share price is $82 with a market cap of $2.2B.
In November 2020, it was around $300.
On February 7, 2021, it was $851.
It was $1.27 on November 5, 2023, almost exactly a year ago.
Today', it's $82, or up around 65X in one year.
See an October 29, 2024, interview with CEO Katherine Stueland here.
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It can be hard to find share price histories of no-longer-traded firms, but by memory, Invitae (NVTA) ran about $15 in 2019/2020, rose to around $60 in 2021 (although it had no COVID business), and fell to single digits then zero during 2023 and into early 2024.
You'd also see a "Covid valuation bubble" at Castle CSTL, running about $30 before the pandemic, $95 in early 2021, falling to $12 a year or two later and around $30 today.
Header: NASEM Conference on "Multicancer Detection Tests" concurrent with conference on "Clinical Guidelines and Genomics."
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October 29: Clinical Guidelines and Genomics
I posted a few days ago that National Academies (of Science, Engineering, Medicine) was holding a workshop on clinical guidelines and genomics, on October 29, 2024. (Blog here). They usually post archived video in a week or so, as well as conference PPTs as PDFs.
October 28-29: MCD (MCED)
Here's a concurrent event just gone by. On October 28-29, 2024, NASEM held a workshop on "Opportunities and Challenges for the Development and Adoption of Multicancer Detection Tests." Here's the web page:
As of October 30, NASEM remarks that presentation materials and archive video will post in a week or two. As of November 7, they have 36 video segments and about 20 PDF downloads available.
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After these meetings, NASEM usually produces a 40pp-80pp report in six months.
As the FDA moves towards a massive new regulation of LDT tests in the USA, many are keeping one eye on a similar process underway in Europe.
Latest reports are: It's a mess.
See a Linked In post from Michelle Lott, a regulatory consultant:
Lott writes,
The European Parliament has issued an urgent resolution calling for the revision of MDR. It's a blistering diatribe, calling out the complexity of the certification process, the timelines extensions for both MDR and IVDR (which have accomplished next to nothing), the lack of harmonized processes across notified bodies, EUDAMED delays, the lack of transparency in NB fee structures, unnecessary re-certification of some devices and more.
This resolution calls for the European Commission to propose "πππππππ‘ππ πππ πππππππππ‘πππ πππ‘π π‘π π‘βπ ππ·π πππ π‘βπ πΌππ·π π‘π ππππππ π π‘βπ πππ π‘ ππππ π πππ πβππππππππ πππ πππ‘π‘πππππππ ππ π‘βπ πππππππππ‘ππ‘πππ ππ π‘βπ πππππ πππ‘ππ£π ππππππ€ππππ πππ π‘π ππππππ π π‘βπ π π¦π π‘ππππ‘ππ πππ£ππ πππ ππ πππ πππππ£πππ‘ πππ‘πππππ ππ π‘βππ π ππππ’πππ‘ππππ , πππππππππππ ππ¦ ππ ππππππ‘ ππ π ππ π ππππ‘, π‘π ππ πππππ’ππ‘ππ ππ π πππ ππ πππ π ππππ" by the end of Q1 2025.
Lott links to the underlying 5-page document from the European Parliament:
https://www.europarl.europa.eu/doceo/document/TA-10-2024-0028_EN.pdf
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AI Corner
Here's a brief synopsis via Chat GPT 4o:
The recent European Parliament resolution emphasizes a critical and chaotic situation surrounding medical device regulations (MDR) and in vitro diagnostic regulations (IVDR) in the EU. The resolution, acknowledging ongoing delays and certification bottlenecks, urgently calls for regulatory overhaul to avoid significant disruptions in device availability. Small and medium-sized enterprises (SMEs), which form a large portion of the sector, face insurmountable regulatory and financial hurdles, limiting their ability to bring essential devices to market and impacting patient access across the EU. The Parliament highlights the need for streamlined procedures, standardized timelines, and support mechanisms, particularly for innovative and pediatric medical devices.
Key recommendations include implementing fast-track pathways, transparent and fair fee structures, and a harmonized approach to ensure access to life-saving devices. The lack of consistent certification processes and harmonized policies across member states is creating unpredictability, increasing costs, and placing patient safety and access at risk. The European Parliament urges the European Commission to act swiftly, ideally by Q1 2025, to provide a comprehensive revision, transparent timelines, and support measures for SMEs. These steps aim to prevent device shortages, protect patient safety, and improve transparency and efficiency, addressing what many see as a crisis-level disruption in EU healthcare delivery.
Don't miss a new workshop from Decibio. This one is on "Emerging Applications and Platforms in Liquid Biopsy," and airs live on November 6, 2024. 9 pacific, 12 eastern.
Find the information here:
A brief note - MedPAC updates its roster of 20 PDF chapters about each of the CMS payment systems.
https://www.medpac.gov/document-type/payment-basic/
These are concise - for example, the lab reimbursement summary doesn't cover a lot of its details. However, if you need an intro to a CMS payment system you don't already work in, these 20 entry points can be a good place to start. Plus, it's a testament to the fact that there ARE twenty separate, largely unlinked payment systems (DME, physicians, ESRD, and so on).
On October 29, 2024, the National Academies (of Science, Engingeering, Medicine), NASEM, will hold an all-day workshop on the topic:
The workshop will be live-streamed (registration available). As of Nov 6, NASEM has posted 20 video segments and two PDFs (agenda and briefing book) at the link. Moreover, these workshops usually result in a publication about six months later.
The meeting is Tuesday, October 29, from 830-500 Eastern (530-200 Pacific).
See the webpage here, and scroll down for meeting materials and agenda.
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Here's a clipping of the meeting summary.
A planning committee of the National Academies of Sciences, Engineering, and Medicine will organize and conduct a public workshop to examine how clinical practice guidelines can impact adoption of genomics into routine medical care. The workshop will examine how guidelines for genomic testing are developed by various organizations and implemented within clinical practice, with a focus on exploring inconsistencies across guidelines.
The workshop’s presentations and discussions may focus on:
• Exploring the processes and methodologies used by different professional societies, organizations, and collaborations to gather evidence and develop clinical guidelines for appropriate genomic testing.
• Understanding how clinicians, payers, test developers, laboratory partners, and others decide which guideline(s) to follow and how they use these guidelines in practice.
• Examining elements that are consistent and those that differ across clinical guidelines for genomics and how these areas impact patients (e.g., access, coverage, and equity in care), clinicians, payers, test developers, laboratories, and others.
• Discussing opportunities for a possible path forward for more compatible clinical guidelines for genomics to improve patient care.
The planning committee will organize the workshop, develop the agenda, select and invite speakers and discussants, and moderate or identify moderators for the discussions. A proceedings-in brief of the presentations and discussions at the workshop will be prepared by a designated rapporteur in accordance with institutional guidelines.
On October 14, 2024, the College of American Pathologists released a 16-page report on the problems and burdens for pathologists caused by difficulties with private payer reimbursement.
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See the CAP press release here:
See coverage at LabPulse by Liz Carey here [CAP discussed late in article]:
See the white paper here:
See also a one-minute intro by Dr. Donald Karchers, President of CAP:
https://www.youtube.com/watch?v=Icwx2jeu2sY
(Just 47 views as of October 24, so be sure to like and subscribe.)
See also a collection of Google NotebookLM resources, like a 13 minute auto-podcast and briefing guide, study notes, and FAQ - here. You can also access the auto-podcast via YouTube here.
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Review of CAP Report on Private Payer Challenges
In its October 2024 report, the College of American Pathologists (CAP) tackles critical concerns regarding the role of private payers in healthcare and their impact on pathology services. With the increasing consolidation of insurance companies and the implementation of regulations like the No Surprises Act, many physicians, especially pathologists, are grappling with burdensome administrative requirements, diminished reimbursement, and restrictions on care delivery. The report highlights how these private payer policies interfere with the doctor-patient relationship and limit access to essential diagnostic services.
The report emphasizes that pathologists play a pivotal role in patient care, from diagnosing complex diseases like cancer to guiding chronic disease management. However, private payers are employing a range of tactics—network manipulation, reimbursement cuts, and prior authorization measures—that make it harder for these specialists to deliver timely and accurate diagnoses.
CAP identifies insurance consolidation as a significant issue, noting that many health insurance markets are dominated by a few large players, giving insurers immense bargaining power over healthcare providers. This concentration enables insurers to reduce in-network providers or push patients towards lower-cost providers, often at the expense of quality. Pathologists are frequently excluded from networks or subjected to reduced participation, particularly in rural areas, which exacerbates the access gap for patients requiring specialized care.
One of the report’s central grievances is the steady decline in reimbursement rates. Insurers are cutting payments below the cost of service provision, which CAP warns could threaten the financial viability of smaller, independent pathology practices. Many pathologists have reported being forced into “take it or leave it” contracts, which offer inadequate compensation for their services. According to the report, this approach benefits insurers while jeopardizing timely care, especially in settings where pathologists are integral to the diagnostic process.
The report also sheds light on how prior authorization requirements delay care. CAP argues that these practices impede patient access to necessary laboratory testing, leading to delayed diagnoses and treatment, particularly for those with chronic conditions or rare diseases. Prior authorization can create significant bottlenecks, adding unnecessary administrative burdens on pathology practices already stretched thin.
Another concern is the imposition of non-standard coding requirements. For example, some insurers mandate the use of proprietary codes like DEX Z-codes instead of universally recognized CPT codes for certain molecular pathology tests. CAP argues that such non-standard codes introduce administrative complexity, raising costs and delaying claims processing.
To address these challenges, the report outlines several recommendations. These include requiring health plans to maintain adequate networks that include hospital-based physicians like pathologists, prohibiting network manipulation based solely on economic factors, and enhancing antitrust scrutiny to combat the effects of insurance consolidation. CAP also urges policymakers to ensure meaningful enforcement of network adequacy standards and to preserve the physician-led, team-based model of care.
For pathologists, these payer policies mean a struggle to maintain financial viability while adhering to increasingly complex administrative processes. The survey data cited in the report paints a grim picture: 72% of pathology practice leaders reported being negatively impacted by declining reimbursement rates over the past five years, with many forced to reduce staffing or increase turnaround times for critical diagnostic tests.
While CAP’s report clearly lays out the challenges private payers pose to pathology services, the concerns resonate across the healthcare industry. For lab professionals, the report provides a strong call to action, emphasizing the need for reform in insurance practices that prioritize patient care over profit. Although private payers argue that these measures are necessary to control costs, CAP insists that this cost-cutting approach undermines both the quality of care and the financial stability of pathology practices. It is clear that greater regulatory oversight and policy change will be required to address the growing tensions between healthcare providers and insurers.
see links in blog to reach podcast via youtube |
Thanks to Jason Shafrin for pointing to USC's recent 3-hour symposium on Coverage with Evidence Development. Find the home page here, with links to a YouTube video of the whole summit:
Here's the program summary online:
Medicare is considering changes to an important program meant to provide beneficiaries with access to newly approved drugs and devices while collecting data on how they work in the real world. The nearly 20-year-old program, known as Coverage with Evidence Development (CED), has recently faced questions about whether it’s working as intended.
The USC Schaeffer Center, in partnership with the Tufts Center for Evaluation of Value and Risk in Health and the Stanford Mussallem Center for Biodesign, hosted a conversation on the future of CED at USC’s Capital Campus in Washington, D.C. Attendees heard from the Centers for Medicare and Medicaid Services (CMS) official overseeing updated guidance, learned about the latest research and shared ideas on how CED could be improved.
Below, I include a news article generated by Chat GPT from an autotranscript. I also include, further below, a similar news article generated by (free) Google Notebook LM.
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AI CORNER
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Note. The first Chat GPT draft was concise with a couple quotes. I asked for a longer, more detailed version. I also asked for quote from Dr Makower, since Stanford was a co-sponsor. It made a better, longer article, and, surprised me with insertion of 4 Makower quotes (!). I've left the text as generated.
CHAT GPT 4o:
Improving Medicare’s Coverage with Evidence Development (CED):
A Policy at the Crossroads
The recent symposium at USC's Schaeffer Center, held on October 22, 2024, brought together experts from government agencies, academia, and industry to address the challenges and opportunities surrounding Medicare’s Coverage with Evidence Development (CED) policy. The event illuminated the evolving role of CED in bridging the gap between emerging medical technologies and the evidence needed to justify their coverage under Medicare.
The Legacy of CED: A Policy Born Out of Necessity
CED has been a tool in Medicare’s arsenal for over 20 years, designed to provide conditional coverage for innovative technologies while collecting additional data to confirm their effectiveness. As Tamara Syrek Jensen, Director of the Coverage and Analysis Group at CMS, explained during the event, CED allows Medicare to avoid saying "no" when the evidence supporting a technology is incomplete, but its potential clinical benefit is promising. It provides a pathway for patients to access new therapies while data collection continues, reducing the risk that a potentially life-saving or life-enhancing treatment is denied coverage prematurely.
However, Jensen also acknowledged that CED has not always worked smoothly. The process, while valuable, often encounters delays, and there are persistent challenges in aligning evidence development timelines with regulatory and reimbursement requirements.
Challenges in CED Implementation
One of the key challenges discussed was the complexity of coordinating parallel review processes between the FDA and CMS. FDA approval is based on safety and efficacy, while CMS coverage decisions hinge on whether a technology is "reasonable and necessary" for the Medicare population. This statutory difference in focus creates inherent friction in how quickly technologies can move from approval to coverage.
Jensen highlighted that the small size of CMS's Coverage and Analysis Group, which includes only about 38 staff members, is a bottleneck for processing National Coverage Determinations (NCDs) and managing CED programs. In addition, while CED allows for coverage during the evidence development phase, the burden of generating high-quality evidence—without the resources for randomized controlled trials (RCTs) in every case—poses a significant obstacle for sponsors.
The Role of Sub-Populations and Representation in Evidence Development
A pivotal issue raised at the symposium was the need for better representation of Medicare beneficiaries in clinical studies. Medicare patients tend to be older and have multiple comorbidities, which distinguishes them from the general population often used in FDA trials. Jensen stressed the importance of ensuring that studies reflect the diversity of the Medicare population, not just in terms of age and health conditions but also race and gender. This represents a shift towards requiring more robust, real-world evidence that can capture the outcomes relevant to the complex, multimorbid Medicare population.
The Push for Transitional Coverage of Emerging Technologies (T-CET)
In response to these challenges, CMS is piloting a new initiative known as Transitional Coverage of Emerging Technologies (T-CET). T-CET aims to engage with manufacturers earlier in the development process, ideally a year before FDA approval, to align evidence generation requirements and facilitate faster coverage decisions. The goal, as Jensen described, is to avoid unnecessary delays by ensuring that the evidence needed for CMS decisions is already being collected during the FDA trial phase, potentially bypassing the need for CED altogether in some cases.
Balancing Speed with Quality
While the aspirations behind CED and T-CET are clear, the execution remains a balancing act. There is a desire to move faster—both in terms of approving coverage for promising technologies and in expediting the evidence collection process. But as Jensen pointed out, the statutory requirements around public comment periods and the need for thorough data review create a natural tension between speed and thoroughness.
The introduction of T-CET marks an attempt to address some of these concerns, especially the resource constraints at CMS. By encouraging early collaboration between CMS, FDA, and manufacturers, the hope is that evidence generation can be better streamlined, reducing the time to market for innovative therapies.
Looking Forward: A Call for Greater Resources and Streamlined Processes
Despite the clear benefits that CED offers—particularly in avoiding outright denials for new technologies—the backlog of NCDs waiting for review and the limited resources available for processing them pose significant barriers. Jensen was candid about the need for more resources, not only to clear this backlog but to proactively engage in CED and T-CET initiatives. The wish list, according to Jensen, includes expanding CMS's capacity to handle both the increasing volume of NCD requests and the burgeoning complexity of evidence requirements.
The event underscored that while CED remains a critical tool in ensuring Medicare patients have access to cutting-edge treatments, it is a policy in need of refinement. Greater efficiency in evidence development, more robust representation of Medicare populations in trials, and early engagement through programs like T-SET are seen as essential to the future of Medicare coverage policy.
As the healthcare landscape evolves with new technologies and treatments, so too must the policies that govern their coverage. CED has helped to navigate the uncertainty surrounding new technologies, but it will require continued innovation and support from policymakers to fully realize its potential.
The challenge moving forward will be to maintain the integrity of Medicare’s coverage determinations while accelerating access to new therapies—striking the right balance between speed and evidence quality.
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Google Notebook LM
On Ocober 17, the Senate released a 54-page report on escalating denials in Medicare Advantage plans. (Note - Large file; 140 mb).
The report also documents the concentration of Medicare Advantage providers, despite the existence of "hundreds of MA plans" - with three master plans covering 60% of MA patients.
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See subscription coverage at STAT PLUS.
Insight
The report includes a focus on high denial rates for post-acute-care claims (e.g. hospital discharge to Part A nursing home stay (rehab).) An AHRQ report to Congress last month highlighting post-discharge care as a cause of high variance in the cost of sepsis patients. Note, however, that in many cases post-acute care may be critically valuable for the care of such patients. See an October 21 news item about Blue Shield automating prior auth.
AI Corner
Here's an auto-generated Chat GPT 4o article from the Senate report. (Since the Senate PDF is 140mb, I converted it to a text file (.txt) before uploading to Chat GPT).
Senate Report Sheds Light on
Medicare Advantage Claims Denials and Automation Concerns
A recent Senate investigation has revealed alarming findings regarding the use of prior authorization and artificial intelligence (AI) technologies in Medicare Advantage (MA) plans. The report highlights that major insurers—UnitedHealthcare, Humana, and CVS—have used prior authorization to significantly limit access to post-acute care, a critical component of recovery for many seniors. These denials have raised serious concerns about the impact of automation on patient care and access to medically necessary services.
The Senate's Permanent Subcommittee on Investigations (PSI) examined over 280,000 documents from the three largest Medicare Advantage providers, which together cover nearly 60% of all MA enrollees. The investigation found that these companies denied prior authorization requests for post-acute care at rates far higher than for other types of care. For example, in 2022, UnitedHealthcare and CVS denied post-acute care requests at rates three times higher than their overall denial rates, while Humana’s denial rate was a staggering 16 times higher.
One of the most troubling findings is the role that automation and predictive technologies play in these denials. The investigation revealed that UnitedHealthcare's implementation of a machine-assisted prior authorization system led to a sharp increase in denial rates. Testing of the technology showed faster processing times but also more adverse decisions—indicating that AI systems flagged more cases for denial, often based on cost-saving measures rather than medical necessity.
The automation of prior authorizations has been framed as a tool to reduce clinician workload and speed up the decision-making process. [*] However, internal documents show that UnitedHealthcare was aware that the use of automation would lead to more denials, and the company approved the use of these technologies despite these concerns. For instance, UnitedHealthcare’s denial rate for skilled nursing facility care increased by nine times between 2019 and 2022.
[*] Press release about Safeforce.com and Blue Shield ramping up automation - here.
CVS, which saw a 57.5% increase in prior authorization requests for post-acute care between 2019 and 2022, also developed algorithms that focused on predicting which requests had a high probability of being denied. The company’s internal data showed that the financial savings from denials vastly outweighed savings from approvals, suggesting a strategic emphasis on denying care to protect profits. In one year, CVS saved over $660 million by denying inpatient facility requests.
Humana, on the other hand, saw a 54% rise in denials for long-term acute care hospital requests after instituting training sessions that focused on how to deny care and successfully uphold those denials during appeals. Although the extent of AI’s role in these decisions remains unclear, the company’s internal policies indicated that third-party contractors could use AI systems to assist in the denial process.
The Senate subcommittee’s report calls for stricter oversight and more transparency in how MA insurers use prior authorization and automation. Among the key recommendations are:
While automation is intended to streamline healthcare processes, this report underscores the risks of relying too heavily on AI-driven decisions, particularly when the stakes involve access to vital post-acute care services. The findings of the Senate investigation suggest that these practices may prioritize cost-saving measures over patient care, leaving vulnerable seniors at risk of being denied the treatments they need during critical recovery periods.
The report serves as a wake-up call for policymakers, highlighting the need for regulatory updates that safeguard patient care from the overreach of automation in healthcare.
This story reflects the growing tension between efficiency and ethics in the administration of healthcare services, particularly as AI technologies play an increasingly central role in decision-making processes.
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See Oct 23 article in Pro Publica about Evicore.
Header: Find historic market cap data fast.
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It's not hard to find free info on current stock price and past stock price (e.g. 5 years).
It can be a bit tougher to find historic Market Cap charts. Here's where to go:
https://companiesmarketcap.com/
Here's one of a wide number of genomics companies that had a Covid Bubble in valuation (even thought these genomics companies had no connection to infectious disease).
Brief Blog: Diaceutics releases a 25-page white paper on improving precision medicine access in lung cancer (NSCLC).
Find it here:
"Addressing the Economic and Operational Issues of the Clinical Practice Gaps in NSCLC."
https://lp.diaceutics.com/econpaper/
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According to Diaceutics, "This paper outlines the 5 critical recommendations developed by The Health and Economic Forum to provide industry and policy makers with valuable and clear economic guidance and recommendations to overcome the challenges obstructing the advancement of precision medicine."
It's open access at the above link (email registration). See subscription coverage at Genomeweb here.
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Separately, see Diaceutics Highlights from ESMO - here.
See also a new paper, August 2024, from Hofman, Liquid and Tissue Biopsies in Lung Cancer: Algorithms and Perspectives, open access at Cancers, here. He writes that appropriate genomics and biopsies (or LBx) are not well-integrated and this could be improved by standard practices and algorithms.
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AI CORNER
Here's a mini summary by AI of Hofman: